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Privacy Policy

Last updated: August 4th 2025

RossBridge Limited (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This policy outlines how we collect, use, and protect your personal data when you interact with us, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Who We Are

RossBridge Limited is a UK-based consultancy helping businesses transform through technology and AI.

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Registered Office:
Cambridge House
16 High St
Saffron Walden
CB10 1AX
United Kingdom

Company Number: 16226754

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2. What Information We Collect

We may collect and process the following personal data:

  • Identity Data – name, job title, company

  • Contact Data – email address, phone number, business address

  • Technical Data – IP address, browser type, operating system

  • Usage Data – interactions with our website or services

  • Marketing Data – your preferences for receiving marketing communications

  • Business Data – information you provide when engaging our consultancy services

We do not collect any Special Category Data unless explicitly provided and consented to.

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3. How We Collect Data

We collect data through:

  • Direct interactions (e.g. contact forms, discovery calls, workshop bookings)

  • Our website (basic analytics without cookies)

  • Third-party platforms (e.g. LinkedIn if you contact us there)

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4. How We Use Your Data

We use your data to:

  • Provide consultancy services and fulfill contracts

  • Respond to inquiries and deliver reports

  • Manage our business relationship with you

  • Improve our services

  • Send relevant communications

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5. Legal Basis for Processing

We rely on the following legal bases:

  • Contractual necessity – to deliver our services

  • Legitimate interests – to grow our business, maintain relationships, and improve our services

  • Consent – for marketing or when legally required

  • Legal obligation – when we are required to comply with the law

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6. Data Sharing

We do not sell your data. We may share your data with:

  • Professional service providers (e.g. CRM, email, hosting)

  • Subcontractors supporting your consultancy engagement

  • Legal or regulatory authorities if required

All third parties are required to respect your data and comply with data protection laws.

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7. International Transfers

Your data may be stored or processed outside the UK (e.g., cloud services). In such cases, we ensure appropriate safeguards are in place (e.g., standard contractual clauses).

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8. Data Retention

We retain personal data only as long as necessary:

  • To fulfill the purposes collected

  • To meet legal or regulatory obligations

  • For up to 6 years for contractual records (unless you request earlier deletion where lawful)

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9. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with the ICO (www.ico.org.uk)

To exercise any rights, contact us here

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10. Security

We take data security seriously and have implemented appropriate measures to prevent loss, misuse, or unauthorised access. This includes access controls, encryption, and secure platforms.

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11. Updates to This Policy

We may update this policy from time to time. The latest version will always be available at www.rossbridge.co.uk/privacy.

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